Absolutely! Each rental vehicle gets a thorough interior wipe down and vacuum after each use and exterior washes are done when needed. Our side-by-sides are expected to be returned reasonably clean in and out but touch up cleaning is done as needed. Please note that during times like COVID-19, flu season etc. we pay special attention to cleaning and disinfecting all surfaces that are normally touched on both our rental vehicles and side-by-sides to help you feel 100% comfortable to hop in and just enjoy!
No prior experience is required at all! At Team UTV Rentals we will give you all the instruction you need to make sure you are comfortable in the side by side as well as giving you suggestions on what terrain would be best for your skill level!
Unless specified otherwise during the pick-up process all of our vehicles will leave our location with a full tank of gas. We will expect all rentals to be returned full unless specified otherwise by your rental assistant.
We accept cash (but will need a credit card on file as we will place a hold on it which can be released upon the return of your rental), Visa, MasterCard, Discover and American Express. We will only accept local checks. ***Please note that debit cards can be used for payment but we will also need a major credit card (non-debit) on file as we will place a hold on the major credit card which can be released upon the return of your rental***
All side by side rentals include an in-depth orientation at check-out. Each side by side also has an emergency contact device so that the appropriate party can be reached in case of an issue or emergency. Gas is NOT included in the rental price- your rental machine will have a full tank of gas when leaving our location and we will expect you to return it with a full tank of gas. If the machine is not returned full there will be $7.50/gallon charge to your card on file. The renter is liable for any damages to the machine.
We recommend arriving at least 15 minutes early for your rental. This allows you time to get through all the paperwork and for us to get you orientated with your rental machine. ***Please note everyone who will be riding or driving will need to be present at our location to sign the waiver!*** Children under the age of 18 do not have to sign for themselves but a parent or guardian will need to sign for them. If you are a large group we recommend coming in the day before to do all the paperwork as this helps get you in, out and having fun faster! We will also get everyone sized for a helmet. We try our best to have a fair amount of each size helmet available however there may be certain sizes that we run out of on busy days so if you have your own DOT certified helmets you are more than welcome to bring them for your own comfort. We will go over some areas we recommend on the map/GPS with you as well as areas we don’t recommend. Of course we will get you oriented with your rental machine. If you are not familiar with how to drive them already do not fret! We will guide you through every detail that you need to know! We want to help make your experience as enjoyable as possible so we are happy to answer any questions you may have! If you think of any questions please feel free to call us at 605-786-7679 or email us at Shane.TeamAuto@gmail.com!
We don’t necessarily offer a delivery service per say however we do offer a pick-up & drop-off service that entails us picking you up in your selected rental car or side by side and driving you back to our location to do the required paperwork before sending you on your way. Upon return of your rental vehicle or side by side we will then drive you and your rental back to your desired location and drop you off. Cost of this service varies depending on which of our locations you are booking through, how far your desired pick-up location is from our location and availability of staff to do so. For us to accurately quote you for this service please give us a call.
Please bring your driver’s license, insurance card and a major credit card. If you would like an additional driver added to the contract we can do that at no additional charge however we will require that they have their driver’s license and be listed as a driver on the primary driver’s insurance policy.
Please bring your driver’s license and a major credit card as you will need them for any of our rentals. If you have your own helmet we recommend bringing it for your own comfort. We recommend a helmet for all drivers and riders! Anyone 18 years and younger are required by State Law to have a helmet on at all times while in a side by side. We will have helmets available for rent at $5 each. We try our best to have a fair amount of each size helmet available however there may be certain sizes that we run out of on busy days. Even though all of our machines do have full windshields it is always smart to bring some sort of eye protection with you. We recommend either sunglasses or goggles. Please come dressed and prepared to get dusty and dirty. On cooler days we recommend dressing in layers. If the forecast calls for rain please bring waterproof rain gear with you. Sunscreen is a good idea to bring with you as well. We recommend wearing closed toe shoes. Our machines do have room for coolers and we highly recommend bringing some water and snacks with you. There also some ultra-scenic spots to stop for a picnic while out on the trails as well!
Please give us a call at the location that you booked at (Rapid City: 605-342-8326 and Hill City: 605-786-7679) to cancel your booking/reservation. Our cancellation policies are as follows:
If you cancel your booking/reservation more than 1 day (24 Hours) before your specified pick-up time, you will receive a full refund minus a cancellation fee of USD $50
If you cancel your booking/reservation less than 1 day (24 Hours) before your specified pick-up time, you will receive a full refund minus a cancellation fee of USD $100
UTVs/Side by Sides:
If you cancel your booking/reservation more than 1 day (24 Hours) before your specified pick-up time, you will receive a full refund minus a cancellation fee of USD $75
If you cancel your booking/reservation less than 1 day (24 Hours) before your specified pick-up time, you will receive a full refund minus a cancellation fee of USD $150
Our insurance company does not allow towing of any type and therefore we typically do not allow towing. ***In some special situations where we either have prior experience with you as a customer or you are a known public business or sports team we may authorize you to tow a small single axle trailer behind certain vehicles in our fleet.*** We are also a neighborhood U-Haul dealer if you are in need of a small single axle trailer to haul, give us a call so we can quote you!
We highly recommend staying at Black Hills Trailside Park Resort! Their crew will take fantastic care of you! Conveniently located in Hill City right off highway 385 they offer RV sites, tent camping sites and cabins. The Mickelson Trail as well as the UTV/ATV trail system is located just behind their property. The best part is we are located on site as well at the northwest corner of their property! They also have bicycle rentals on site as well! For more information about Black Hills Trailside Park Resort or to reserve please go to their website at http://trailsideparkresort.com/
Team Car Rentals is a locally owned and operated rental facility located in the heart of Rapid City and the Black Hills of South Dakota.